Shipping Details


We are responsible for the safe delivery of items to the buyer. It is, therefore, the responsibility of  to ensure safe delivery of the products at buyers’ doorstep.

Upon placing an order, the buyer receives a confirmation call and email along with the order number . Customers can easily track their orders through order number . The status of an order is listed in any of the four categories i.e. Pending, Shipped, Delivered, or Delivery Failed. Initially, when you place an order, it’s status is set to Pending.

When your order is dispatched from elitestore , the status is updated to Shipped and you may receive the order any moment. When you will receive the order, the status is changed to “Delivered”. In cases, where you are unreachable on the provided address,  will try to reach you for four business days. If the provided address is incorrect, then the delivery is marked Delivery Failed.

Buyers are advised not to receive the parcel if the seal is opened* or damaged before the payment is made to Seller and Logistics Officer in case of all “Cash on Delivery” orders. In case you find any issue with the products received, you can contact our Support Staff at / 0301-3651080 to find out how our Return and Exchange Policy may apply.
  1. Free Shipping on all orders over the value of Rs.3000/-
  2. We charge Rs.150 on all orders under the value of Rs.3000.
  3. Orders placed by 12:00 noon (Pakistan Standard Time) will be shipped the same day via Registered Courier Service.
  4. Orders received after 12:00 pm will be dispatched the next day.
  5. Orders received on Sundays and on Pakistan’s National Holidays will be processed and shipped on the next working day.
  6. Delivery time is between 3 to 5 working days (No delivery on Sundays). However delivery can take up to 7 working days during busy shopping season or our mega sales events.
  7. On orders above the value of Rs.10,000 we will need an advance payment. Customer will be contacted for payment information on order confirmation and the account details will be communicated then. These order will not be shipped via a courier. They will be sent via Daewoo, Pakistan Post.